Ultimate Care & Maintenance Guide For Your Premium Doll
Your investment's beauty, quality, and longevity depend on proper maintenance and care. The information in this guide will help you keep your doll clean, properly stored, and in excellent condition.
New to doll ownership? Check our First-Time Buyer's Guide for a complete overview before diving into maintenance details.
Necessary Cleaning Supplies
Before starting, the following items need to be collected:
- Unscented, pH-balanced mild antibacterial soap
- Microfiber towels (2-3)
- Renewal powder (baby powder or talc powder)
- Vaginal irrigator (comes with purchase)
- Water-based lubricant
- Soft brush or puff for makeup
- Gentle facial makeup remover
- Cleaning cotton swabs for precision
Step-by-Step Process Cleaning Your Doll
Regular Cleaning (After Each Use)
Prepare the Area:
- Place towels in a clean, private area
Remove Accessories:
- Remove the wig, clothes, and any removable pieces
Cleaning the Body:
- Make a soapy solution with warm (not hot) water, and use a soft sponge or cloth to clean the doll's entire body
- Make sure to focus on the joints and any water trap creases
- Avoid water in the neck area (the electronics may be in there)
Cleaning Intimate Areas:
- For removable inserts: Pull out and wash separately with the soap
- For Built-in: Use the Vaginal irrigator with warm soapy water
- Rinse until the water is clear and no soap is left
Drying:
- Use clean towels to pat dry, do not rub
- Air dry for 30-60 minutes to help, use a fan to speed up the drying
- Pat all areas to make sure they are dry and dust Free
Powdering:
- Evenly dust with renewal powder across the entire body
- Use a makeup brush or powder puff for even distribution
- This prevents stickiness and maintains soft texture
- Reapply powder weekly even when not in use
Deep Cleaning (Monthly)
- Full Body Wash: More thorough cleaning of entire body
- Wig Cleaning: Wash wig separately with wig shampoo, air dry on wig stand
- Face Cleaning: Use gentle makeup remover for face, reapply makeup if needed
- Joint Inspection: Check all joints for any looseness or damage
- Skin Inspection: Look for any tears, stains, or discoloration
Material-Specific Care
Different materials require different care approaches. TPE and Silicone dolls have unique maintenance needs:
TPE Dolls:
- Require regular powder application to prevent stickiness
- More prone to staining from dark fabrics
- Use only water-based lubricants
- Avoid temperatures above 60°C (140°F)
Silicone Dolls:
- Easier to clean, less maintenance
- Better stain resistance
- Can use both water and silicone-based lubricants
- Heat resistant up to 200°C (392°F)
For a complete comparison of care requirements, read our TPE vs Silicone guide.
Stain Prevention & Removal
Prevention Tips
- Always wash new clothing before putting on your doll
- Avoid dark-colored fabrics for extended periods
- Use light-colored bedding and storage materials
- Keep away from newspapers, magazines (ink can transfer)
- Avoid contact with leather, vinyl, or PVC materials
Stain Removal
If staining occurs, try this method:
- Apply acne cream (10% benzoyl peroxide) to stained area
- Place in indirect sunlight for 2-6 hours
- Check progress every hour
- Rinse thoroughly and apply powder
- Repeat if necessary
For stubborn stains, contact our support team for professional stain remover cream.
Proper Storage Guidelines
Short-Term Storage (Daily)
- Lay flat on a soft surface (bed, sofa, or storage case)
- Use the included storage blanket
- Protection from sunlight
- Keep pressure off any body part
- Remove tight clothes to avoid marks
Long-Term Storage (Weeks/Months)
Option 1 - Lying Position:
- Store in original box or storage case, lying flat
Option 2 - Suspension:
- Use a suspension kit to hang from a closet rod (prevents joint stress)
Option 3 - Sitting:
- Seated position with proper support
Storage Tips:
- Before storage, apply extra powder
- Store in a climate-controlled environment (5-35°C / 41-95°F)
- Check monthly and reapply powder if needed
Storage space is a key consideration when choosing doll size. Learn more in our Size Selection Guide.
For discreet storage solutions and privacy tips, visit our Privacy and Your Purchase guide.
Wig Care & Styling
- Daily Care: Gently brush with wide-tooth comb from ends
- Washing: Use wig shampoo every 2-4 weeks
- Drying: Air dry on a wig stand. No heat.
- Styling: You can style with cool air or wig-safe products
- Storage: Store on a wig stand or in original packaging
Clothing Care
- Always wash new clothes before first use
- Prefer light colors (white, beige, pastels)
- Avoid tight clothes for a long time
- Remove clothes when you're not displaying
- Store clothes separately from doll
Joint Movement & Maintenance
- Move joints a little through the full range of motion monthly
- Never force joints past the natural limits
- If joints become loose, contact support for tightening instructions
- Avoid leaving doll in the same position for a long time
Different skeleton types have different maintenance needs. Learn about EVO skeleton upgrades and their benefits in our Customization Guide.
Bathing Your Doll (Optional)
You can wash your doll while following these guidelines:
- Always keep head and neck above the surface (keep the electronics protected)
- Use water that is room temperature (not hot)
- Remove heating elements first
- Use a gentle soap
- Dry thoroughly right after
Bathing can be part of your cleaning routine.
What to Avoid
Never Use:
- Harsh chemicals (bleach, alcohol, acetone)
- Abrasive scrubbers or rough materials
- Silicone-based lubricants on TPE dolls
- Hot water (above 60°C for TPE, 100°C for silicone)
- Sharp objects near the doll
- Perfumes or colognes directly on the doll's skin
Repair & Troubleshooting
Minor Tears
- Make sure the area is clean and dry
- Use the provided repair glue (TPE glue or silicone adhesive)
- Apply a thin layer of glue, press the pieces together, and hold for 30 seconds to 1 minute
- Allow the glue to cure for 24 hours before using the doll
We have video tutorials for this on our website.
Major Damage
- Immediately write to our support team and attach the photos of the damaged doll
- We have free replacement parts available under warranty
- Professional repair services are offered as well
Maintenance Schedule
After Each Use
- Wipe down the doll's body and intimate areas
- Dry the doll thoroughly
- Apply silicone or TPE renewal powder (which should have come with the doll)
Weekly (Even When Not in Use)
- Apply renewal powder once more
- Look for any issues
- Move the doll's joints gently
Monthly
- Do a deep cleaning
- Wash the doll's wig
- Check everything and do a full inspection
- Maintain the doll's joints so that they do not become rigid
Every 3-6 Months
- Replacement of removable inserts
- Accessories and update (as necessary)
Product Lifespan Expectations
With good care:
- TPE dolls: 3-5 years of excellent condition (or longer)
- Silicone dolls: 5-10+ years of excellent condition
- Wigs: 1-2 years (with regular use)
- Clothes: depends on the quality and use
Professional Maintenance Services
Maintenance and cleaning professional services offered include:
- Deep cleaning and restoration
- Reapplication of makeup
- Tightening the joints
- Removing stains (our specialists use hand-crafted techniques and formulas that have proven to be very effective on the dolls)
Please reach out to us to request a statement and scheduling.
Conclusion
Doll maintenance and care can take a lot of steps. Most owners take this time of spend 20 minutes on regular cleaning.
Remember your doll is a premium product and investment and the better care you do the more you will enjoy the investment.
For any maintenance questions or concerns we have a team that is available to answer questions 24/7.
Want to learn more about your doll? Explore our Advanced Manufacturing guide to understand the craftsmanship behind your investment.
Need Help with Maintenance?
Proper care ensures your doll stays in pristine condition for years to come. If you have questions or need assistance, we're here to help.
Get support now:
- 24/7 Customer Service: Contact our team anytime for maintenance advice and troubleshooting
- Video Tutorials: Watch step-by-step cleaning and repair guides on our website
- Professional Services: Schedule deep cleaning, makeup reapplication, or joint tightening with our specialists
- Replacement Parts: Order wigs, clothing, cleaning supplies, and repair kits from our accessories store
Preventive care is key. Set up a maintenance reminder system and follow our recommended schedule to keep your doll looking and feeling like new. Download our printable maintenance checklist or subscribe to our care tips newsletter for regular reminders.
Questions about your specific doll? Our customer service team is available 24/7 via chat, email, or phone. We're here to ensure you get the most out of your investment for years to come.
